Kanoo Travel, a leading travel company in the region, has partnered with dcs plus, a leading global travel technology company, to improve its technology infrastructure, increase operational activity and upgrade customer services.
Kanoo Travel will start its operations with TINA, the travel ERP developed by dcs plus. TINA is one of the world’s most advanced web-based ERP systems for the travel industry and is preferred by members of major global TMCs.
With an operational footprint spanning an extensive network of offices in Mena and Europe, Kanoo Travel aims to achieve greater control and efficiency through digitalization.
This new partnership will allow Kano Travel to gain greater control through seamless processes, reducing operational costs and offering a first-class passenger experience at every touch point in the customer journey.
Furthermore, Kanoo Travel will leverage the latest technology from dcs plus to streamline business processes, using smart analytics and data, which will be integrated across various platforms at group level for Bahrain, Kingdom of Saudi Arabia, UAE. , Oman and Egypt.
Zaeem Gama, Divisional CEO of Kanoo Travel: “Our partnership with dcs plus is a fundamental element of our ambitious roadmap to advance the travel industry through digitalization, which further reflects our commitment to provide the most sophisticated travel solutions on a global level.
“We believe in establishing strong key partnerships in the region to fully execute our digitization plan and ambitions at full scale, enabling us to become agile and seamless especially in an ever-evolving landscape. dcs plus and Kano Travel have a collective vision, and together we will capture untapped opportunities in the sector , and we will create a successful case study for others in the region.”
Ali Abdulla Kano, President of Kanoo Travel: “At Kano Travel, we recognize that digital transformation is imperative. By creating such partnerships, we will witness tremendous growth in the travel technology sector. This collaborative environment will allow us to leverage the expertise of dcs plus to further advance further our digitalization journey. As we work to shape the future of the global travel industry, dcs plus is an excellent partner as we share similar industry values.”
Christian Dinka, founder and CEO of dcs plus: “We are honored to have one of the most trusted brands in the Middle East as our client, as Kano Travel has always been one of the most forward-thinking and technological travel agencies from the region. We are excited to play our part in supporting their vision.
“We are all aware that the old rulebook may be tossed aside, but a new book must be written that embraces the traveller, sustainable practices and the technological advances that enable progress for travel agencies. Our technology will aid their ambitious growth plans and how Kanoo Travel provides a highly advisory service to its travelers by Focusing on a customer-centric approach that inspires the Kanoo brand values in all channels of interaction with customers.”
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