Indonesia Now Sells Visa-On-Arrival & Express Immigration Online

Indonesia, which, based on our personal experience, had problems handling visitors at its airports last summer, has launched a new product, VFS Global.

Visitors can apply for and pay for the Visa On Arrival sticker in advance and be entitled to a Fast Track counter at the airport, or pay even more and have the meet-and-greet service await at the aircraft door.

You can arrange your Indonesia VOA before arrival here.

These services are chargeable.

Previously, not all nationalities required a VOA; Currently, only people from ASEAN countries can enter without paying.

The price of visa on arrival is IDR 500,000 (USD 32.20) when paid at the airport.

The price for the pre-arranged visa on arrival is $35 + either the regular $30 VFS service fee or the $92.50 express service that comes with the meet and greet.

My Bali Entry Experience:

Entering Indonesia via Bali in May 2022

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Sebastian’s report from Bali:

Bali airport has become a nightmare with up to five hours waiting time at immigration!

What you need:

  • Passport Bio Page
  • return tickets
  • Hotel voucher (not mandatory)
  • COVID vaccination card (at least 2 doses)

Airport process:

Upon arrival at these ports of entry, please follow the steps below:

  • Our staff are available at a meeting point before immigration
  • Present the VOA confirmation email to the staff. When you arrive at the airport, you do not have to pay any additional fees.
  • The staff will guide you through the fast immigration lanes at the airport.
  • The immigration officer will provide a pre-printed VOA sticker and stamp it on your passport upon your arrival.

Have documents ready:

Please ensure you have the following documents with you and present them at the Immigration Office counter for visa stamping:

  • Passport: A valid passport with at least 6 months validity from the date of travel entering Indonesia.
  • Copies of return tickets.
  • Vaccination certificates or PCR test results, if applicable.
  • Down PeduliLindugi application from Google Playstore or Apple Store

Please note: the immigration officer may request further additional information/documents. Please keep these with you.


The fee payment is the last step of your application process after you have submitted your information and the other mandatory information. Fast track VOA fees payable are as follows (non-refundable online processing fee):

Press release from VFS Global:

Download (PDF, 193KB)

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Based on my personal experience of entering Indonesia more than 20 times via Jakarta and Bali, immigration wait times vary widely, although I got through very quickly most times.

The airport experience lasted about an hour the last time I drove through this summer and only once in Jakarta did I have a complete disaster when the queues were hours long and people were pushing through (not real queues – basically survival of the fittest) .

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There are always “Handlers” available at Bali Airport who will whisper “Boss – Express Service” as you enter the hall. They take your money and put you in front of every possible line, essentially bypassing any passengers who may have been waiting for hours. I do not know. It might be worth paying for these “handlers” when the lines get wildly out of control.

Paying for the visa on arrival was never the bottleneck, although I didn’t need one for a few years before the pandemic. It’s always immigration.

This “handler” situation has me wondering if the lines are there on purpose so they can collect some loose cash from the tourists.


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