HealthMetrics makes strategic investment | The Star

PETALING JAYA: HealthMetrics Sdn Bhd, a health technology company, has announced a strategic investment in PT AA International Indonesia, which operates Across Asia Assist (AAA) Indonesia, a leading third-party administrator (TPA) and international medical assist company with presence in Indonesia, Malaysia, Singapore, Hong Kong and Taiwan.

AAA is also a core partner of the International Assistance Group (IAG), a global network of assistance companies and services serving over 118 million members worldwide.

Alvin Yuan, Chief Executive Officer of HealthMetrics, said in a statement, “With this investment, we are now in an excellent position to fulfill our vision of optimizing healthcare costs for everyone with our advanced technology solutions.

“In addition to being a stepping stone to expanding HealthMetrics’ global reach and gaining access to thousands of healthcare partners worldwide, AAA also marks our foray into the international medical assistance industry.

“I am confident that our association with AAA, leveraging our respective expertise and capabilities, will bring great benefits to both HealthMetrics’ and AAA’s customers and partners.”

HealthMetrics clients can benefit from AAA’s expertise and strength as a TPA in the health insurance and international medical assistance industries.

With AAA onboard, HealthMetrics’ existing corporate clients can seamlessly extend their employees’ healthcare benefits with global non-cash medical treatments and emergency assistance.

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The investment is also expected to help strengthen and grow AAA’s existing medical and TPA business in the region by leveraging HealthMetrics’ real-time cloud platform data to streamline its medical claims and warranty statement issuance and digitize.

In addition, HealthMetrics’ real-time data analysis, reporting, cost containment and mobile app is expected to create significant value for AAA’s insurance customers, healthcare partners and policyholders.

Brandon Heng, Chief Executive Officer of PT AA International Indonesia, said, “HealthMetrics’ strong expertise and advanced capabilities in healthcare technology will accelerate our ability to meet customer needs and improve their experience powered by real-time cloud platform supported by HealthMetrics.

“In addition, HealthMetrics’ strong workplace culture and diverse offering will provide our employees with additional career opportunities. We are excited to partner with HealthMetrics as it will help take AAA to the next level of growth.”

AAA Indonesia is the latest addition to the HealthMetrics group of companies, which includes HealthMetrics’ cloud-based employee healthcare services platform; its digital pharmacy, Origin Pharmacy and Anzen Health (aka IMG Sdn Bhd), a managed care organization licensed by the Malaysian Ministry of Health.

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Earlier this year, HealthMetrics had also established a presence in Singapore, expanding its regional footprint to over 5,000 healthcare partners, 200,000 corporate members and 2,500 corporate clients across Malaysia and Singapore.

With AAA Indonesia now part of the HealthMetrics family, the combined members of both companies will be over two million corporate members and insurance policyholders.

In the coming months, HealthMetrics will begin to increase its Series B funding after successfully raising RM20 million for its Series A in 2020.

HealthMetrics is an award-winning and one of Asia Pacific’s fastest growing cloud enterprise all-in-one platform for simplifying and automating the management of healthcare and employee benefits.

In 2020, the company raised a total of RM20 million through its Series A round led by ACA Investments, a Japanese fund management company based in Singapore, to expand its regional footprint in Southeast Asia.

PT AA International Indonesia was founded in 2007 as the leading auxiliary company in Indonesia under the brand name AAA.

It was started with a simple goal – to support customers at the touch of a button.

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As an emergency response provider, AAA is committed to providing its members with optimal response performance, resource availability, and the highest quality of service.

With this goal in mind, AAA has invested in its own fleet of ground ambulances under the brand name AAA Regal Ambulance.

AAA Regal Ambulance now has a fleet of five ambulances with a team of highly trained paramedics deployed throughout Malaysia and Singapore.

Through its 24×7 contact center and operations team, AAA offers a range of services including healthcare services, medical assistance, travel assistance, roadside assistance, concierge services, second medical opinions and more.

AAA is a key partner of the International Assistance Group (IAG). And through IAG, AAA has access to a global network of 140 independent assistance companies, providers and correspondents around the world.

The strength of IAG lies in the cooperation with established local companies, which are carefully selected according to strict quality criteria. In 2018, IAG received the ISO 9001:2015 quality management certification for the verification, accreditation and re-accreditation of its partners and accredited service providers.

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