COVID Health Program Supervisor – United States of America

job overview

The health program leader will be responsible for developing and conducting COVID-19 outreach for the refugee, immigrant, and migrant (RIM) communities in Maricopa County. Working with the Senior Health Program Manager, this role is responsible for creating and delivering COVID-19 health education materials, including videos, social media posts and flyers, distributing and tracking produced content to clients and community-based organizations, monitoring and Trained community health workers and conducted qualitative research. The position reports to the Arizona Department of Health’s Senior Health Program Supervisor.

Main Responsibilities:

  • Coordinate with the Senior Health Program Manager to develop a targeted outreach plan to reach RIM communities.
  • Development of a dissemination and follow-up plan for target communities, dissemination and collection of analytical information (with the support of the Senior Health Program Manager).
  • Develop narrative reports.
  • Enable activities aimed at collecting data on COVID-19 knowledge, attitudes and practices, particularly related to vaccination hesitancy and uptake in different population groups and how these are changing over time, by sharing messages between RIM -Communities send.
  • Stay up-to-date with information and research on COVID 19, including new variants of concern, vaccine development, and community transmission rates.
  • Review, edit, and provide substantive feedback on produced content and other materials.
  • Participate in weekly bilateral meetings with project leaders across the IRC network to share strategies on project outcomes, discuss best practices and address challenges.
  • Coordinate messaging with RIM community members on COVID risk reduction, immunization and contact tracing.
  • Identify and curate NRC-RIM COVID health education materials for effective health education campaigns.
  • Maintain and initiate partnerships with community partners.
  • Supervise, train and assist Community Health Workers (CHWs) in COVID outreach efforts.
  • Ensure COVID-19 precautions are followed in community interactions, including events.
  • Ensure patient confidentiality and comply with federal, state, and local government guidelines on confidentiality and COVID-19 requirements.
  • Follow all IRC policies, procedures and protocols, including compliance with the IRC way and parental controls.
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Important working relationships:

Position reports to: Senior Health Program Manager
Position supervised directly: Community health workers, interns and volunteers within the program.

Indirect reporting: IRC Tucson Director, IRC Headquarters
Other internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External: Community Partners, Religious and Faith-Based Communities, DES, Law Enforcement Agencies, Schools, Maricopa County Department of Public Health, Arizona State Refugee Health Coordinator, and other medical providers.

Job Requirements:

education*:* Bachelor’s degree in a related field.

Experience: Two+ years professional experience; preferably in public health, non-profit or social services. Five years of experience in a health-related case management position is preferred.

Proven skills and abilities:

  • Experience working with refugees and/or immigrants; intercultural or international experience accepted.
  • Experience coordinating programming for community health workers.
  • Experience with community-based research, including survey design or other data collection and analysis methods
  • Computer skills with a focus on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience with web-based data entry systems, with a preference for both data extraction and design.
  • Highly organized self-starter with a proven track record of prioritizing multiple tasks, making critical decisions and delivering results in a fast-paced environment with tight deadlines
  • Strong attention to detail with the ability to prioritize and manage time effectively.
  • Flexibility with proven ability to take responsibility for multiple tasks in the context of a diverse, fast-paced work environment.
  • Strategic, creative problem solver, able to work well independently and as part of a team.
  • Proven understanding of coaching and motivational interviewing
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.
  • In accordance with Arizona State law, you must possess or be authorized to have a fingerprint release card.
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Linguistic proficiency: Fluent in spoken and written English, bilingual skills preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Intercultural understanding and strong communication skills, both written and oral.

work environment:**

Hybrid work schedule. Standard office work environment combined with some travel throughout the service area.

COVID-19 vaccination obligation: Consistent with the IRC’s duty to provide and maintain a workplace free from known hazards and our commitment to protecting the health of our employees, customers and communities, the IRC requires new employees to provide proof of vaccination against COVID-19 to be considered for admission to any in-office or hybrid position. All IRC offices in the US require full vaccination to attend office events (e.g. meetings, training).

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Commitment to diversity and inclusivity: The IRC is committed to building a diverse organization and climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal opportunities for all employees: We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We ensure that persons with disabilities are provided with reasonable accommodations to attend job or job interviews, perform essential work functions, and receive other employment benefits and privileges. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and extremely competitive service package. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid days off depending on role and tenure, health insurance from $120 per month, dental from $7 per month, and vision from $5 per month, FSA for health and commuting costs, a 403b retirement savings plan with immediately vested affiliation, disability and life insurance, and an employee assistance program available to our employees and their families to provide counseling and support during times of crisis and mental health issues.

How to apply

Please apply on our website:


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