Air New Zealand review of operation after bags unloaded on flagship New York route

Watch: Jet streams explained. Video / Ben Cummins

Air New Zealand has revealed details of what went wrong when it was forced to offload luggage for scores of passengers on a flight from New York to Auckland.

The airline – which launched the flagship route

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Flight data shows NZ1 reaches an altitude of 42,000 feet near New Zealand before descending in Auckland.

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